Frequently Asked Questions
Question: What makes SONM jewellery unique?
Answer: SONM jewellery is handcrafted by skilled artisans, combining traditional Indian craftsmanship with modern, contemporary design. Each piece is made with semi-precious stones and high-quality gold plating, offering affordable luxury that’s both stylish and timeless.
Question:: Is SONM jewellery gold plated?
Answer: Yes, every piece is plated with premium gold for a rich finish and long-lasting shine, making it durable yet affordable compared to fine gold jewellery.
Question:: Will the jewellery tarnish?
Answer: Our jewellery is made to last with anti-tarnish coating and careful plating techniques. Like all jewellery, it stays best when kept away from water, perfumes, and chemicals.
Question:: Are the stones natural?
Answer: Yes, SONM uses natural semi-precious stones such as onyx, labradorite, and moonstone. Each stone is unique, giving every piece its own energy and character.
Question:: How do I care for my jewellery?
Answer: Store your pieces in a soft pouch or box, wipe gently with a cloth after use, and avoid direct contact with moisture and perfumes. This will keep your jewellery shining for years.
Question:: Do you ship across India?
Answer: Yes, SONM ships all over India with reliable delivery partners.
Question:: What is your return/exchange policy?
Answer: We accept exchanges within 7 days of delivery in case of defects or size/style concerns. The item must be unused and in its original packaging.
Question:: Can I request a customised piece?
Answer: Select customisation is possible, depending on design and stone availability. Reach out to us, and we’ll do our best to create something personal for you.
Question:: Do you have physical stores?
Answer: SONM currently operates online through sonm.in, with pop-ups and exhibitions planned in the near future.
Question:: Why choose SONM jewellery over gold and diamond jewellery?
Answer: Gold and diamond jewellery can be heavy, expensive, and often ends up stored away for special occasions. SONM jewellery is designed for everyday luxury—lightweight, affordable, and versatile. With semi-precious stones, handcrafted detailing, and gold plating that lasts, SONM gives you the freedom to experiment with your style for Diwali, weddings, or daily wear—without the weight or price tag of traditional jewellery.
Question:: How is SONM a conscious brand?
Answer: At SONM, we believe jewellery should be meaningful—not wasteful. Our pieces are made with ethically sourced stones, responsibly crafted by generational artisans, and designed to last beyond one season of trends. By choosing affordable luxury over disposable fast fashion, SONM supports sustainable practices, fair craftsmanship, and mindful consumption.
