Privacy Policy

Our privacy policy details out our policies and procedures on collection of and use of your personal information. We use your information to improve your experience of our website and to make it safe, smooth and custom to your needs. This policy tells you about your privacy rights and how the law protects you.

 

Our privacy policy is subject to change at any time without any prior notice. To stay abreast of any changes in the same we recommend you review this policy periodically. By visiting this website you agree to be bound by the terms & conditions of this privacy policy.

 

Glossary/Definitions to understand this policy better

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• Account : Refers to the unique user account you create for yourself to have a smoother access to our service or parts of the service.

• Affiliate : Is an entity that controls, is controlled, where control means ownership of majority shares, equity interest or other securities entitles to vote for election of directors or other managing authorities.

• Cookies : Small files placed on your device (computer, mobile or any other) that assist us in providing our services. We offer certain features that are only available through the use of a "cookie"

• Service: Service provided by our website 

• Service provider : Any natural or legal person who processes, possess and analyses the data on behalf of the company.

• Third-party social media service: Any platform like website or social media networks through which you/any user can log-in and create an account on our website to use our services

• Usage Data: Refers to the data collected automatically by use of the service/ our platform infrastructure, example - time spent on a particular page or items viewed. 

• Website/ We: Refers to https//sonm.in

• You : The individual/individuals or company or any other legal entity using or accessing our service/website, as applicable.

 

1. Collection of Personally Identifiable Information 

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When you visit and use our Website, we collect and store your personal information which is provided by you. This information is used primarily to enable a quick efficient and hassle-free use of our services and to provide you with information that may be helpful to you in the future like upcoming sales, collections and discounts but most importantly your information is used to ship you the ordered products. 

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Our primary goal in collecting your information is to provide you with an experience that is custom to your needs. You can however also browse our website without having to reveal any personal information. Where ever possible our website indicates mandatory fields and fields which are optional, you can choose to reveal only the required information. You always have the option of not providing information by choosing not to use a particular service or feature of the website.

We deploy data collection methods such as "cookies" on certain pages of our website to help analyze our web page flow, measure effectiveness of our promotions, and to promote ease of usage. Cookies allow you to enter your password less frequently during a session. Cookies can also help us provide information that is suited to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

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If you transact (conduct a purchase on our website) with us, we collect some mandatory information, such as your billing address, a credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.

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We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you set up an account with us. We do use your contact information to send you offers based on your previous orders and your interests. 

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Usage Data

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Usage Data is collected automatically when using our service. This  may include information such as Your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

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Information from Third-Party Social Media Services
We enable you to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google

• Facebook

• Instagram

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If you decide to register with us or create an account with us through or otherwise grant us access to a third-party social media Service, we may collect Personal data that is already associated with your third-party social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account. You may also have the option of sharing additional information with us through your third-party social media service's account. If you choose to provide such information and personal data, during registration or otherwise, You are giving us the permission to use, share, and store it in a manner consistent with this privacy policy.

 

2. Use of Demographic/Profile Data/Your Information

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Your personal information is collected for us to effectively deliver the service you require from us. We use your data to tailor your experience on our website, providing you with content that we think you might be interested in and to display content according to your preferences. In case of marketing information being sent to you, we provide you with an ‘opt out’ option.

We also use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

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Cookies

 

 A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

 

3. Sharing and disclosure of personal information

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Shipping & Logistics Partners : Your information, such as your name, address and contact number, will be shared with our shipping partners and/or logistics partners and/or courier companies, to ensure that the ordered product reaches you. We do not take responsibility of any use of the provided information, on account of the shipping partner.

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Business Transactions: In the event of a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

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Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

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Links to Other Sites: Our website may have links to other websites that are not controlled and operated by us. If you click on any such links the third-party website may collect personally identifiable information about you. We advice you review the privacy policy of every website you visit. Sonm.in is not responsible for the privacy practices or the content of those linked websites. 

 

5. Security Precautions

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We deploy stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

 

6. Choice/Opt-Out

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We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. 

 

7. Your Consent

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By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

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If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

8. Retention of Your Personal Data

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The company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.

 

9. Contact Us 

For any queries regarding sonm.in, its products or any other questions in relation to the foregoing should be directed to the following address: support@sonm.in