
returns & exchanges
We want you to love every piece you receive from SONM. If something isn’t quite right, our return and exchange process is designed to make things simple and hassle-free.

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All of our products are handmade and may vary slightly in color. We are happy to accept a return only if the product delivered is incorrect or damaged.
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Our 7-day day return policy gives you time to make sure your purchase is perfect. You may exchange your product in lieu of a credit note.
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The credit note can be used to purchase another item from us within 90 days.
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Shipping & return shipping costs will be deducted at the time of issuing of credit note.
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Refunds will be charged back to the original form of payment used for purchase.
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To approve a return/exchange, you will be required to take unboxing pictures & other details.
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This is, however, applicable for orders within India only. For international orders with international shipping we currently do not accept any returns or exchanges.






